Garage of Lowell provides complete, light-duty automotive repair services on all vehicle makes and models. Our work includes, but is not limited to diagnostics, Air Conditioning, drivetrain, powertrain, brakes, steering, suspension and lighting. We can do complete engine and/or transmission replacements with new, re-manufactured or used components.
Garage of Lowell is a Napa Autocare Center where we use most available aftermarket parts, OEM and used parts – whatever it takes to meet our customers’ needs. We capitalize on the latest online tech support of Alldata, Direct HIT/Identifix and IATN. We also use multiple brands of diagnostic scanners / computers to aid in diagnosing problems in the many different makes and models of vehicles on the market today. We realize that technology is ever evolving in the automotive industry, so we continuously strive to keep current on the latest in repairs, equipment and training.
Our Competitive Advantage
We believe that our well-trained, technology focused staff and our high volume of parts inventory gives us the competitive advantage over most repair facilities in our area. We are continuously investing in technology and training to bring the best possible automotive services to the public. We also stock most common parts so that your repair can be completed quickly, without waiting for parts: getting you back on the road as soon as possible.
Our Customer Mission
Our mission is to provide our customers with the highest quality maintenance and professional automotive repairs possible. We understand that daily lives depend on well-maintained and functioning vehicles, so we strive to offer quick and convenient service. We realize that customers can choose many places to have their vehicles serviced and maintained, but our desire is to partner with you to keep your vehicle in top-running condition
We want our customers to think of Garage of Lowell first for their auto repairs! Our goal is to have customers feel comfortable and secure in bringing their vehicles to us and confident in recommending us to friends and relatives. Over the long-term, we endeavor to be a well-respected business that gives back to our community through action, as well as community donations, sponsorships for school and sports activities, local performing arts and 4-H groups.
Who we Serve
Typical Garage of Lowell customers are local people who want professional quality auto service at reasonable prices. Our customers understand the role of ongoing maintenance in keeping their vehicles in the best possible operating condition. Through our personalized care, we help you increase your vehicle value and longevity, while potentially reducing future needs for catastrophic repair services.
Our Customer Service Promise
We always stand behind our work. We promise our customers personal, one-on-one attention. At Garage of Lowell, no one is treated as “just another number”. We attempt to build relationships with our customers based on trust and honesty, and strive to provide them with accurate and sufficient information on the condition of their vehicles to allow THEM to make a decision that suits their budget and life.
Our Customer Perks
For their convenience, we provide our customers with after hour drop-offs, along with a clean and comfortable waiting room. We offer computer use and internet access, including free WiFi, coffee, magazines, and cable TV while they wait. We work in a timely manner to get your vehicle back on the road as soon as possible. We also provide used oil drop-off recycling free of charge.